Dear Subscriber,
Happy August.
I hate to start a newsletter with an apology, but it looks the CGIB membership renewal system sent out the early reminders (membership ends August 31st) but attached a "broken" pdf invoice and in some cases link too. I've escalated it to the IT department to get resolved but you may see another e-mail or two before the end of the month as we work through it. So sorry, and sorry in advance.
It's continued to be busy but as more clients and prospects take time off I feel like summer is here and things are slowing (in a good way). I'm trying to enjoy some of these great days and get away from the office to decompress.... but it doesn't always go as planned.
Last week I finished calls early and jumped on my little catamaran to sail in that stormy day (winds were about 50 kph gusting to 65+) and i flipped a few times. No worries I was wearing a PFD and the waters warm. next thing you know I'm drifting down the lake with the boat on it's side. I righted it a few times but the wind picked up more, so I just drifted along taking a break. A minute or two later some neighbours showed up to help me out. As I came back to the dock I was met by police, fire and ambulance. Someone thought I was in danger and called 911 (I wasn't, but would always pick safe over sorry). All ended well with no damage done, except my pride ;-) Sometimes things just don't go as you plan, but how we react and recover is what matters (I've been out 4 or 5 times since :-).
This may be bad timing to let you know... If you're in the GTA and want to skip off on a Friday and go sailing with me (on the big boat that does NOT flip over), we have some spots available at the end of the August and through September. Get the details here... https://www.mainstayinsurance.ca/summer-sailing-with-mainstay/
Dave |
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OUR EVENTS
..and now for something a little bit (not completely) different!
Canadian Group insurance Brokers is pleased to work with Business Career College to produce a quarterly podcast of all things benefit related. Jason Watt and Dave Patriarche will interview benefit advisors and those that work in the space including; insurers, TPA's, PBM's, pharmaceutical companies and anyone who plays an important role in group insurance plans.
Watch our newsletters and website for details. Our first is due to be released August 17th. ____________________________________________________________ CGIB COFFEE CHATS
Coffee chats are like a virtual breakfast. Log in, ask questions, share problems, seek solutions and talk about what's on your mind. Best done from a computer, with a camera and a microphone. No CE credits, but also no cost, just show up.
Thursday August 4th @ 2pm (EST) Thursday September 1st @ 2pm (EST) Tuesday September 20th @ 2pm (EST) Thursday October 13th @ 2pm (EST) ____________________________________________________________ BREAKFAST MEETINGS CGIB no longer runs the breakfast meetings, but supports the initiative of the volunteers that do.
Please find the details for your closest location below. Ajax, Cambridge, Edmonton, London, Markham, Oakville, St Catherines, Toronto, Vancouver Island, Windsor or the Virtual National Meeting
Virtual meetings through Zoom may be utilized until COVID19 passes. Please contact the event champions to be added to their lists, and receive more info.
____________________________________________________________ Upcoming CGIB Events:
Hold the date for these upcoming events, and watch for details HERE.
Toronto Seminar - Wednesday October 5th Paramount Event Venue - Vaughan
Know Your (Group) Client - Robert Crowder Selling on Value, not just Price - Dave Patriarche Changes in the Dental space in Ontario - ODA Speaker TBA Disability Cases one Wrong - David Share
Calgary Seminar - Tuesday October 18th Best Western Calgary Plaza Hotel
Selling on Value, not just Price - Dave Patriarche Employment Law update - Shane King Concerning trends in benefits - Dave Patriarche Speaker and Topic - TBC
Vancouver Seminar - Thursday October 20th Sandman Signature Vancouver Airport
Selling on Value, not just Price - Dave Patriarche Employment Law update - Cameron Wardell Concerning trends in benefits - Dave Patriarche Speaker and Topic - TBC |
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GET ON SLACK
The CGIB SLACK channel is a great place to pose questions, share info and learn a ton from your fellow members. The info and discussions that are posted there are unlike anywhere in the industry. Sadly, about 15% of CGIB members are still missing out on all the info being shared. Others have not taken a look at all the documents, videos and information available in MEMBERS ONLY to make their life easier.
NOTE TO ALL SLACK USERS: We now have 40+ channels in Slack to handle different topics. Please take a moment to add these channels to your menu. To do so, just click on the + next to Channels on the top left. Browse the channels and then click JOIN to add each of them. By doing so you won’t be missing some really great info. |
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SUGGESTED READING
We think the information contained below is of great value and encourage you to read the articles and check out the events that interest you. In most cases, these articles and events are not run by CGIB, so please contact the organizers for more information. We take no responsibility for the websites, events, organizations or their content. |
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Suggested Reading:
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EMPLOYEE MUST MITIGATE DISMISSAL The duty to mitigate requires that a dismissed employee pursue available opportunities in their field or industry, says a Supreme Court of British Columbia decision in a wrongful dismissal. It is all the more significant considering the impact of the COVID-19 pandemic on several major industries, says a Fasken ‘HR Space.’ In this particular case, the employer produced evidence of jobs that the employee could have applied for in her industry, despite the economic downturn. Given the evidence of available positions, it was not reasonable for the employee to look for work in a new field or at least to fail to apply for available positions in her field of experience, said the court. This decision stressed the importance for employers who wish to raise a failure to mitigate argument to gather evidence of any and all positions for which their former employee would have been a suitable candidate. In the wrongful dismissal context, a dismissed employee typically has a duty to mitigate their losses following a dismissal. That duty to mitigate most often requires an employee to search, apply for, and accept reasonable new employment to mitigate any claimed losses. A court may reduce the notice period where a dismissed employee fails to take reasonable steps to mitigate, usually by failing to reasonably pursue new opportunities.
TWO-TIER HEALTHCARE WORKS ELSEWHERE The evidence from around the world demonstrates that it is possible to hold onto the key priority of the healthcare system – universal care for all – and introduce private services and private health insurance to support that priority, says Raymond Rupert, CEO of RCM Health Consultancy Inc. This makes a British Columbia court’s decision denying access to private health seemingly based on a “misguided notion and misinformation,” he says. Looking at other health systems shows there are many different ways that this, in fact, can work. While the concept of ‘two-tier healthcare’ carries a very negative connotation in Canada’s health policy discourse, other countries have been very successful using a combined private-public approach while ensuring universality. In the European Union, 25 countries offer universal healthcare, similar to Canada, which includes a government-regulated network of private health insurance companies. Australia provides universal coverage to all residents. However unlike Canadians, Australians can purchase private health insurance that allows for faster access to non-emergency services and greater selection of healthcare providers. It made the decision in the 1970s that private dollars would fund private infrastructure to increase total healthcare capacity and it worked. Not only can private insurers act as key partners to ensure universal health insurance coverage, he says they’re a common feature in many of the countries that don’t experience the excessive wait times and lack of capacity or poor service that plagues Canada’s healthcare system.
DRUG ADHERENCE MATTERS Adherence to using drugs matters, says Vishal Ravikanti, director, pharmacy consulting and partnerships, health benefits management, at TELUS Health. In the article ‘From Adherence To Delayed Diagnoses, What You Need To Know About Medication Use’ at the Benefits and Pensions Monitor website, he says, for example, supporting adherence for just one person with rheumatoid arthritis – which is the highest cost drug category based on eligible amounts ‒ can save plans tens of thousands of dollars. “This makes a very compelling case for improving adherence. The challenge is how best to do that,” he says. |
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SETH GODIN'S BLOG -
Detachment and commitment Working professionals develop emotional detachment. It’s the only way to thrive in the work. Emotional detachment helps us remember that we are not our work, and that feedback is useful, not an attack.
Commitment permits us to keep going (especially when we’re asked to provide more effort than we planned).
It’s easy to confuse the two. Being detached doesn’t mean you don’t care. It simply means you’re focusing on the work and those you serve, not on your own narrative. And being committed comes from a professional decision, not from an existential crisis.
My Take on Seths Post
Put another way...That's exactly what we do. In sales you need to not let rejection get to you. The prospect is saying no to the offer, in most cases, not to you (they don't even know you, how can they hate you after one call?). We need to commit to those that we connect to, and care about them as we grow our relationships longer term. |
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EDUCATIONAL EVENTS
ONLINE CE CREDITS
Looking for benefits dedicated online CE courses? Want to provide your admin and support staff with basic knowledge? Want to dig into something more detailed for your benefits/insurance business? Business Career College (BCC) has an extensive catalogue of online CE courses with a number of group benefits specific courses covering topics ranging from contractual concerns, plan designs, and underwriting requirements, to product specifics and integration with government benefits. Courses consist of narrated videos with short, online quizzes. The full catalogue includes over 60 courses, podcasts, and videos covering topics from the world of insurance, investments, financial planning, taxation, and ethics with a focus on technical content and real-world application. Courses are accredited for the maximum categories of credits and can include provincial Life and A&S credits, FP Canada, Advocis, and more! Use code CGIB on registration for your first three months free! |
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BENEFIT PLAN CERTIFICATE OFFERED ___________________________________________________________ DIGITAL HEALTHCARE EXAMINED ‘Where Life Insurance & Digital Healthcare Meet’ and ‘Combat Turbulent Inflation’ will be among the topics discussed at ‘The Future of Insurance Canada 2022.’ Speakers include Valérie Lavoie, president and chief operating officer at Desjardins General Insurance Group; Megan Douglas, senior vice-president and chief brand and commercial officer for Saskatchewan Blue Cross; and Zahid Salman, CEO of Green Shield Canada. The Reuters event takes place September 13 and 14 in Toronto, ON. Information is at https://events.reutersevents.com/insurance/future-insurance-canada __________________________________________________________ The 2022 Healthy Outcomes Conference is an in-person event in Toronto on Oct. 17-18 intended for employers to exchange ideas, best practices and tools for achieving improved employee health outcomes and enhanced organizational performance.
The event will include several panels featuring leading employers and industry thought leaders discussing the trends and topics that matter most today. The winners of the 2022 Workplace Benefits Awards will also be announced throughout the day. We hope you will join us.
KEYNOTE SESSION:
Linda Duxbury - TORN BETWEEN WANT AND REALITY: HYBRID WORK AND WORK-LIFE BALANCE
More than two years after many employees started working from their homes, both employers and employees are talking about how they want to work post-pandemic. However, few are factoring work-life boundary preferences into the discussion. Research in this area has shown employees use two different approaches — segmentation and integration — when attempting to balance work and family. This session will use data from the 2020-23 Employee Wellbeing in Times of COVID-19 study to review the relationship between boundary management preferences, work-life balance and employee well-being, outlining the implications for employers and employees as they seek a balance between what they want and what’s actually best for them.
___________________________________________________________ Save the date for this 10th Anniversary Edition of the World-famous Canada Sales Congress
This years’ CSC will be an in-person event on Wednesday, October 26, 2022, at the Toronto Congress Centre.For this special 10th anniversary edition of the CSC, we will feature some of the top speakers from previous Canada Sales Congress events, along with inspiring first-time speakers!
This “best of the past and best of the future” approach will be showcased under the theme All-Stars and Rising Stars.Get the ideas that made these top advisors stars so you can be one too.
Discover how to “Aim for the moon so if you miss you still end up among the stars”!
Mark October 26 in your calendar: ___________________________________________________________
ClaimSecure is pleased to announce our 2022 eLearning series. Below is the schedule with the dates and times for the webinars.
We will be sending the registration links two weeks prior to each webinar.
We hope you will enjoy our 2022 eLearning series and we will look forward to your feedback. |
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Need help? Have questions? Looking for something?
Reach out to CGIB - Dave Patriarche - dave@cgib.ca - 905-886-9203 |
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