Mid-September 2023 CGIB News

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Dear Subscriber,

Thank you for renewing your membership in CGIB. Without you being a member, we'd be...well...nothing.

Every day I am proud to see what you have helped build, and more importantly, seen how much you share with your fellow members to ensure the group (and our knowledge) continues to grow. Keep it up!

If there is anything I can do to help make you, and your practice, more efficient, effective or successful, please do not hesitate to ask.

Have a great day.

Dave
 
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OUR EVENTS

I am pleased to release the Canadian Group Insurance Brokers & Business Career College podcast called The Navigator.  This is a regular podcast sharing and discussing all things group benefits. A huge thanks to Jason Watt (he/him) CD CLU for making this possible. 

Our last episode featured a conversation with Chris Gory on "Regulator Audits and what you need to know".

Watch for our next interview with Emily Stewart of BBD discussing the CGIB CHIP renewal later in September.

You can watch/listen:
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CGIB COFFEE CHATS

Coffee chats are like a virtual breakfast. Log in, ask questions, share problems, seek solutions and talk about what's on your mind.  Best done from a computer, with a camera and a microphone. No CE credits, but also no cost, just show up.

Tuesday September 12th @2pm (EST)
SORRY OCT. 5th, Cancelled
Tuesday October 24th @2pm (EST)
Thursday November 16th @2pm (EST)
Tuesday November 28th @2pm (EST)
Thursday December 14th @2pm (EST)

CGIB Members may join the meeting at the time above by visiting... 
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BREAKFAST MEETINGS
CGIB supports the volunteers that runs the breakfast meetings below.

Please find the details for your closest location below.
Ajax, Atlantic Canada, Cambridge, Edmonton, London, Markham, Oakville, St Catherines, Toronto, Vancouver, Vancouver Island, Windsor or the Virtual National Meeting

Please contact the event champions to be added to their lists, and receive more info.  https://cgib.ca/breakfast-meetings
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Upcoming CGIB Events:   

The CGIB 2023 Plan Administration Checklist Workshop - Vancouver is scheduled for Wednesday October 17th at the Sandman Signature Airport

Registration is NOW OPEN. Please pass to your associates and friends.

The November 8th, 2023 CGIB Toronto Seminar slate of speakers is now confirmed and expected to be our biggest in years. Registration is now open and over ⅔ SOLD OUT!

Ask for a non-member discount code for staff and/or associates.
 
GET ON SLACK

The CGIB SLACK channel is a great place to pose questions, share info and learn a ton from your fellow members.  The info and discussions that are posted there are unlike anywhere in the industry with documents, videos and information available in MEMBERS ONLY to make your life easier. 

NOTE TO ALL SLACK USERS: We now have 80+ channels in Slack to handle different topics. Please take a moment to add these channels to your menu. To do so, just click on the + next to Channels on the top left.  
Browse the channels and then click JOIN to add each of them. By doing so you won’t be missing really great info.
 
SUGGESTED READING

We think the information contained below is of great value and encourage you to read the articles and check out the events that interest you.  In most cases, these articles and events are not run by CGIB, so please contact the organizers for more information. We take no responsibility for the websites, events, organizations or their content.
 

If you want to be a poet, write poetry. Every day. Show us your work.
If you want to do improv, start a troupe. Don’t wait to get picked.
If you want to help animals, don’t wait for vet school. Volunteer at an animal shelter right now.
If you want to write a screenplay, write a screenplay.
If you want to do marketing, find a good cause and spread the idea. Don’t ask first.
If you’d like to be more strategic or human or caring at your job, don’t wait for the boss to ask.
Once we leave out the “and” (as in, I want to do this and be well paid, invited, approved of and always successful) then it’s way easier to do what we said we wanted to do.

Put another way...you can have a great time doing what you love. 

I started CGIB to share what i'd learned about benefits and to learn from others that made it their speciality. I knew it would be a long slog, that I'd need to fund it 'til it going (15+ years!?), and that most people would tell me I was nuts to take time away from my core business (Mainstay).

Even with all of that, I knew becoming a group specialist was what I wanted to do...and I figured everything else would follow if I could do that. Not everyone would call me a success, but my formula (min. block size and vacation), means I've exceeded all my sucess factors.

What do you want to be? 
 

Want to provide your admin and support staff with basic knowledge?
Want to dig into something more detailed for your benefits/insurance business?

Business Career College (BCC) has an extensive catalogue of online CE courses with a number of group benefits specific courses covering topics ranging from contractual concerns, plan designs, and underwriting requirements, to product specifics and integration with government benefits. Courses consist of narrated videos with short, online quizzes.
The full catalogue includes over 60 courses, podcasts, and videos covering topics from the world of insurance, investments, financial planning, taxation, and ethics with a focus on technical content and real-world application. Courses are accredited for the maximum categories of credits and can include provincial Life and A&S credits, FP Canada, Advocis, and more!

Use the code CGIB25 for 25% off the yearly subscription Price.
The regular retail price is $200/year, CGIB members save $50/year!!!

Sign Up HERE
 
Welcome to The Benefits Trust Zoomcast!

An HR Specialist’s Perspective on Employee Benefits in 2024 (1.0 CE Credit)
 
Time: 10:00 am – 11:00 am EST

How do benefits influence an employee’s decision to work for or stay with a company? How are benefits viewed as a part of the overall compensation philosophy? How can they influence performance?
Attend this Zoomcast to gain valuable insights from a seasoned HR professional specializing in small and mid-sized businesses in order to have valuable conversations with your clients and prospects and separate yourself from the competition.
In this Zoomcast we’ll look at:
  • Benefits plans as a recruitment advantage
  • How performance management can be directly tied to benefits
  • Best practices around benefits and absence management
  • How corporate culture and benefits must align
  • Q & A
This Zoomcast will be presented with Luisa De Jesus, CHRP, CHRL, Founder & President of LD Human Resources, an HR firm with over 20 years of experience helping Small and Mid-Sized businesses, and The Benefits Trust, Canada’s largest independent third-party administrator.
Creating the Sticky Client with Creative Plan Design Ideas (1.0 CE Credit)
 
Time: 10:00 am – 11:00 am EST
Customized plan designs often result in strong long-term client relationships. They’re also associated with higher employee satisfaction and retention. True plan customization is not available for small and mid-sized businesses with most mainline insurance carriers.
Attend this session to find out who is the perfect prospect for a customized plan design.
In this Zoomcast we’ll look at:
  • How to assess the perfect prospect for creative plan designs
  • Client needs analysis
  • Understanding the risks and how to manage them
  • Case studies
  • Taxation considerations
  • Q & A
This Zoomcast with be presented by The Benefits Trust, Canada’s largest independent third-party administrator.
The Ins and Outs of Group Travel Insurance (1.0 CE Credit)
 
Dates: November/December 2023 TBD
Time: 10:00 am – 11:00 am EST
Emergency travel insurance is one of the most confusing and contentious issues in an employee benefits plan. The stakes are high and the rules are often misunderstood.
Attend this session to gain a better understanding of Emergency Travel Insurance so you can better advise your clients.
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Tuesday, September 26, 2023
10 a.m. ET / 11 a.m. AT

Dr. Les Kertay
 Clinical and Consulting Psychologist

Tara Anstey
Director, Business Development, Client Value,
Medavie Blue Cross

Olivier Pagé
Director, Group Disability 
Management Operations Medavie Blue Cross 

Emerging Strategies for Disability Management 

Join us for our next Insights webinar of 2023 when we take an in-depth look at how the data trends and public policy changes are impacting benefit plans, and the latest strategies in disability management. We’ll share how Medavie Blue Cross is raising the industry bar by integrating our drug, health and disability data insights and investing in an industry-leading system to support case management, measurement, and design and payment flexibility. 
 
Don’t miss this free, information-packed, CE-accredited session to learn how mining the data, leveraging the latest technology, and collaborating with all stakeholders, are resulting in effective return-to-health-and-work strategies.
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2023 ADVISOR ROADSHOW

Benefits solutions and insights for a changing world
Register now!Our Group Benefits Advisor Roadshow returns to a city near you this fall. Take advantage of this opportunity to:
  • Learn about the forces shaping our industry;
  • Network with your peers; and
  • Earn CE credits.
NEW CITY ADDED: We’re excited to announce that we’ve added Halifax as one of the stops on our tour this year.

Agenda
AI and benefits fraud: A double-edged sword
Emerging technologies, such as Artificial Intelligence, have the potential to revolutionize the way we live and work. Insurers are using a variety of these technologies to detect and control benefits fraud. But they can also be leveraged for nefarious purposes – including benefits fraud. This presentation will discuss some of the technologies that are becoming commonplace today and explore the potential for their use and misuse in the future. It will also examine what group insurers can do to harness these technologies while minimizing the risks.

Speaker:  Jon Sider, Director, Group Health and Dental Claims, Equitable Life

It's complicated: Mental health and disability management
No two disability cases are the same. Each comes with its own unique set of circumstances. But regardless of the cause of the disability, the claimant’s mental health almost always plays a role. Using real-life case studies, this presentation will examine the complex factors that can contribute to a claimant’s recovery and return to work, including physical and psychological co-morbidities, the workplace environment and the claimant’s financial wellbeing. The presentation will examine the resources available to bring about positive outcomes and discuss what plan sponsors can do to help prevent disability and improve the health of their workforce.
Speaker: Meredith Weldon, Director, Group Life and Disability, Equitable Life; 
Jeff Alcock, Group Benefit Operations Vice-President, Equitable Life
 
Controlling the controllable: Managing the shift in drug trends
The last 12 months has been characterized by extreme changes – both expected and unexpected – to the Canadian drug “world”. More employers are exposed to trend volatility and risk. This session will focus on providing practical insights on what plan sponsors can do to protect themselves, and the steps that Equitable is taking to help mitigate that risk.

Speaker: Martin Chung, Assistant Vice President, Strategic Health Management, Equitable Life
Register

Click on a city below to register.
Tuesday, Oct 3
Courtyard by Marriott Halifax-Dartmouth 
Spruce & Oak Room

Wednesday, Oct. 4
Ottawa Hunt and Golf Club 
 
Thursday, Oct. 5
Thornhill Golf and Country Club

Tuesday, Oct. 10
Delta Hotels by Marriott London Armouries
Gunnery Room
 
Wednesday, Oct. 11
Double Tree By Hilton Kitchener
Ontario Ballroom BC

Thursday, Oct. 12
Oakville Conference Centre
Oakville A Room

Monday, Oct 16
The Westin Bayshore 
(Parking will be paid for by Equitable Life)

Tuesday, Oct 17
Delta Hotels Edmonton South Conference Center 
 
Wednesday, Oct, 18
Holiday Inn & Suites Calgary South Conference Centre
  
Thursday, Oct. 19
Delta Hotels by Marriott Bessborough

Friday, Oct. 20
Inn at the ForksThe sessions start at 8:30 am and run until 11:30 am. Breakfast is served beginning at 7:45 am.
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Canadian Benefits Certificate Program - Fall 2023
October 3 - 12, 2023 9:30 AM to 4:00 PM
Online - Eastern Time

Canadian Benefits Certificate ProgramOnline Course offered by CPBI Ontario in partnership with the Human Resources Professionals Association

This course qualifies for 23 CPD Hour(s) and CE credits for Life Licensed individuals (Ontario only)

The Key to Attract and Retain Key Talent 
Gain a clear understanding of Canadian Group Benefits. Benefits form an important part of an employee's compensation program and play a valuable role in attracting and retaining key talent. Now you can get a comprehensive overview of benefit programs in Canada with this course.
What will I learn?
After completing the certificate program, participants will have the skills and information required to:

  • Understand the basics and develop better strategies
  • Manage your programs more effectively
  • Keep escalating costs under control

Price
HRPA and/or CPBI Members: $1,870 + Taxes
Non-Members: $2,350 + Taxes

*** CPBI Members can email ontario@cpbi-icra.ca  for assistance with the registration at discounted price. 
WHAT you will gain:
Attendees can offer immediate value-add and ROI to the organization after earning certification in the following ways:
  • A comprehensive understanding of the many components of Canadian Group Benefits
  • Insight into public and private benefits programs and individual benefit types to better formulate plans and strategies.
  • Eight levels of knowledge sharing to help manage programs better and minimize costs.

Who should attend?
HR Professionals tasked with hiring, retaining talent in the organization. C-Suite executives who wish to understand Group benefits programs.
What is the course format?
This certificate program combines live virtual instruction with hands-on experiential learning through case studies, scenarios, group work/break out discussions and simulations.

Live Virtual Sessions:
There will be online instructor-led modules, during which practical examples and experiences will be shared.

Materials:
Participants will be provided with session workbooks to follow along with the content covered in each module and to take notes, as well as additional pre-session and post-session assignments to prepare for the simulations.

Peer Learning and Group Work:
Participants will have the opportunity to learn from each other while answering questions and sharing experiences and observations during the modules, as well as through practical, hands-on exercises and simulations based on real-world labour relations events and processes.

Time Commitment:
This four-day certificate program will be delivered in eight modules. Participants will spend four (4.5) hours each day participating in the virtual sessions and accompanying exercises and simulation activities. Over the duration of the course, participants can expect to spend an additional five (5) hours completing offline independent work (outside of the daily sessions). The in-class virtual modules will be held as follows:

Schedule:
Introduction - October 3, 2023 (9:30am - 10:00am EST)
Module 1 – October 3, 2023 (10:00 am – 12:00 pm EST)
Module 2 – October 3, 2023 (2:00 pm – 4:30 pm EST)
Module 3 – October 5, 2023 (10:00 am – 12:00 pm EST)
Module 4 – October 5, 2023 (2:00 pm – 4:30 pm EST)
Module 5 – October 10, 2023 (10:00 am – 12:00 pm EST)
Module 6 - October 10, 2023 (2:00 pm – 4:30 pm EST)
Module 7 – October 12, 2023 (10:00 am – 12:00 pm EST)
Module 8 - October 12, 2023 (2:00 pm – 4:00 pm EST)

 For more information or registration please call the Toll-free number:   888 788-3185 Choose 1 for Region, then Ext. 3,  or email ontario@cpbi-icra.ca 

www.cpbi-icra.ca/Events/Details/Ontario/2023/10-03-Canadian-Benefits-Certificate-Program
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Need help? Have questions? Looking for something?

Reach out to CGIB - Dave Patriarche - dave@cgib.ca - 905-886-9203

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